Delivery & cash on delivery
Delivery availability and charges depend on your address in Nepal. The current delivery zones and estimated timings are listed below; checkout confirms the charge for your location before you place an order.
Delivery
- Inside Kathmandu Valley1–3 daysRs 100
- Outside Valley3–7 daysRs 250
Cash on delivery is available when you order for yourself. Orders for someone else require online payment.
Delivery in Kathmandu Valley and beyond
Choose your province, district and municipality at checkout. Delivery is matched to the shop’s active service areas. If no service is available for your address, contact our team for help.
Cash on delivery
Pay cash when your order arrives when you are ordering for yourself. An order for someone else must be paid online. If online payment is unavailable, contact our team on WhatsApp for assistance.
Contact customer care · Track your order
Frequently asked questions
How do I check delivery availability in Nepal?
Enter your delivery address at checkout to see the available delivery service and charge. Our delivery page lists the current delivery zones and estimated timings.
Can I pay cash on delivery?
Cash on delivery is available when you order for yourself. Orders for someone else require online payment; if online payment is unavailable, contact our team on WhatsApp for assistance.
How and when do I get my refund?
Online payments (eSewa or Khalti) are refunded to the same account you paid with. Cash on Delivery orders are refunded to a bank account you provide. Refunds are usually paid within 3 to 4 working days of an approved return.
How do I choose the right size?
Check the sizes and measurements on the product page. Fit varies by design, so compare the details with a garment that fits you well or contact our team before ordering.
How do I request a return or exchange?
You can submit a return or exchange request for a delivered order through your account within 7 days of delivery. The item must be unused and in its original packaging with tags on. You pay return shipping; we pay exchange shipping. Contact customer care before sending an item back.
Do you offer wholesale ordering?
Our wholesale collection is available to boutiques, shops and resellers. Minimum quantities and quantity increments are shown with each eligible product, and the order minimum is shown on the wholesale page.
How can I track my order?
Use the Track your order page with your order number and phone number. You can also sign in to your account to view your orders.