Can you apply Online Offers in your Retail Showroom?

  • No, Online offers will not be Applicable on our Retail Showroom.

Can I get discount on Already Offered Items?

  • No, We will not provide you any discount on already offered items.

Will embroidery come all over the blouse of saree and lehenga?

  • No, all blouses will come with one sided embroidery and on sleeves. Its depend on your choice that where you want to keep that embroidered part – in front or at back. You can mention such an instruction about the embroidered part in measurement form as you are provided with an option there for the same.

What is a Ready to Wear Saree (Pre-Stitched Saree)?

  • Pre-stitched sarees makes saree wearing a one step easy process. These sarees are draped in such a way, just like putting on a skirt. It’s a skirt with stitched saree pleats at the centre worn over a petticoat without the fuss of tucking, pleating, and adjusting the pallav length as they are already set in the centre to make you feel more comfortable and easy in wearing it. Just wear it like a skirt and drape the loose end of the outfit over the shoulder. Petticoat is sometimes stitched along with saree.

What if I have purchased 2 or more sherwanis? How do I fill different measurement form?

  • You will get measurement form for every ordered item. Enter the name of the Person, Product Code and his complete Measurement by using that form. Please don’t forget to mention the Order Number with each Submission.

I liked one item, for how long it is expected to be in stock?

  • There is no fixture as such for the items in stock, first come first serve is the policy. We recommend you to place an order for the express shipping items at the earliest, since these items are ready in stock.

Do you custom stitch sherwani?

  • Yes we do make the Sherwanis according to your size and measurement. If in case you want any Sherwani which is not available with us and you want to send any picture for idea we can make it. You can send the picture to [email protected] , Mostly people ask for bollywood designs. Have a look at our Bollywood Replica Collection

What fabrics do you use for lining of lehenga?

  • We use Satin fabric for net lehenga cholis and for the other lehengas, cotton lining is used.

Is lining done underneath the lehenga choli?

  • Yes, lining is done underneath the lehenga choli.

Is lining done underneath the kameez/kurta?

  • Yes, lining is done underneath the kameez/kurta.

Can you increase the blouse length by customer demand?

  • No, it is not possible for us because of designer work (embroidered) patterns, blouse length can’t be increased.

Difference between order confirmation email & payment confirmation email?

  • Order confirmation email is the proof of order that you have made on our portal, it doesn’t implies that payment is made successfully, as you get a payment confirmation email after you make payment by ccavenue or PayPal that confirms your payment being made.

Cancellation of Order?

  • www.missartnepal.com, ccavenue.com and PayPal reserve the right to cancel any order suspecting fraud.

Can I return a sold item?

  • No, you can’t return a sold item, until and unless it’s damaged or wrongly delivered.

Can I modify my order after placing it?

  • We understand that in cases, where you may want to alter the ordered size or the color option of a product in the order. You can change the order within 24 hrs.by contacting us via Ticket System CLICK HERE or By Phone

Can I get Patiala Salwar/Trouser/Dhoti instead of Churidar Pyjama with Sherwani?

  • Yes, you can get Patiala/Salwar/Dhoti/Churidar Salwar with Sherwani, in such case there will be extra charges for Patiala Salwar/Dhoti.

Are the matching jewelries and accessories shown in the picture included in the price of the lehenga?

  • No, these are for display purposes only.

Will I get all the accessories which are mentioned on model with sherwani?

  • All the accessories are for modeling purpose however we will provide matching stole and mojari on extra cost. Price for matching stole and mojari is mentioned with every item on our website.

I do not need stitching in the lehenga. Do you still take 15 days to ship the order?

  • It depends on the availability of product. If the product is in stock then your order can be shipped within 1-2 days.

Is any other information or document required after payment?

  • Yes, manual authorization is required in certain cases The documents required could be as follows: – (A) The customer’s credit card statement, which clearly shows the card number and the billing address of the card. The statement should be a recent one and should be of the same credit card used for the transaction. We only require a scan/fax of the header section of your customer’s credit card statement, which contains the above information. (B) A photo ID of the credit card holder whose credit card has been used for this transaction. This may be any one of the following: – • Driver’s License or, • Social Security Card or, • Passport or National Identity Card or, • PAN Card / Voters Card. Please note that you have a maximum of 5 days from the date of the order to comply or else the CCAvenue Risk Management Team will automatically cancel this order. Please forward the Email: [email protected] or Fax: +91 22 67425542/ 26480772 to enable us to process the “Manual Authorization”. On successful processing, we will notify you and change the order status in your Login account.

If I have made the payment through western union, how will you collect the money from there?

  • After payment confirmation through western union money transfer you will get a MTCN NO. from western union booth. You should provide us with that 10 digit MTCN NO. So that we can collect the money from there.

Difference between Release and Refund?

  • If in any case we have to return your order amount and we have not charged your account till then, in such a case we will release the order amount to your account and you will not get any debit or credit entry with your credit card statement. If we have charged your account, then in that case we will refund your order amount and you will get the credit or debit entry with your credit card statement.

Are there any extra charges for blouse lining?

  • No extra charges are taken for lining.

If I have made the bank transfer, how you will locate the order amount with your accounts department?

  • You should send a scanned copy of bank transfer on ticket system, for this click here, so that we can locate your order amount with our accounts department.

If I don’t have a credit card, then how could I make payment, what are the other modes ?

  • You can make payment through bank transfer and western union but there will be a minimum shopping limit for these payment modes as mention below – 1. Bank Transfer – Your shopping amount must be more than 10,000 Rs.* 2. Western Union – Your shopping amount must be more than 10,000 Rs.* *Limit applies for overseas customers only. No limit for Nepal’s customers.

What will be the shipping charges for the orders?

  • The shipping charges will be $10 Per Product.

    We provide free shipping in NEPAL, for rest of the world if order total is more than $200.

What is transit time?

  • It is the Transportation time for the products to reach the destination, once they are dispatched from our warehouse.

What is the difference between Express Shipping Items & In Stock Items?

  • The Express Shipping items are those which are ready in our Production House and will be shipped within 7 days after Processing & Finishing. In Stock Category items are ready in our Showroom for shipping within 3 Days. (NOTE: The Items will be shipped on due date if they don’t include stitching).

What about if my address belongs to some remote area?

  • In such a case standard transit time of 4-5 days may change.

Can I ship my order to multiple addresses?

  • Yes, you can place the order at multiple addresses.

What is the estimated delivery time?

  • We are trying our best to ship the order on the same day. Generally it takes 3 to 7 business days to reach your destination (Business days exclude Saturday, Sunday and Public holidays).Due to bad weather conditions or social disturbances, delivery time by our logistics partner may vary. We will keep you informed about the same.

What about if I have made more than one order for the same item, do you cancel the order for which I don’t want to process further?

  • We will process further with that order only for which you have confirmed for payment, rest orders for which you didn’t confirmed the payment will be treated as the cancelled one.

How do I know that I have made an order on your website?

  • After placing the order you will get an order confirmation mail with an order id, this way you can trace your order on our website.

How do I check the status of my order?

  • .You can check the status of your order by following steps: -Log on to your account by signing in. -Click on ‘my account’ on top right of website header. -Click on ‘view your order history’ under the my order section.

Do you send some sale alerts to your customers?

  • Yes, we send sale alerts weekly to our customers.

Can I change with my existing order and if yes how?

  • Yes you can change the products within 48 hrs after placing the order. If you want to change the shipping address, measurements kind of aspects you must firstly mail to [email protected] Only in case of measurements, we will not be able to change the sizes after 48 hrs of the processing status of the order.

Can I add maximum number of items in the cart?

  • Yes, you can do so.

NOT FOUND THE ANSWER?

OUR CONTACT INFO

Insert a valid name
insert a valid mail
insert message